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Tel Foxford Services UK Database Driven Website Design and Training UK. Stafford Staffordshire, Shropshire Cheshire Birmingham Manchester
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Market Leadership Product Leadership Operational Excellence Customer Intimacy Guidelines
 Is your company always thinking of you customer requirements and problems? 
Customer intimate organisations succeed by ensuring their customers succeed ...

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Culture
— Client & field driven
— Variation, ‘have it your way’ mindset
 
Organisation
— Entrepreneurial client teams
— High skills in the field
 
Core Processes
— Client acquisition & development
— Solution development
— Flexible & responsive work procedures
Source:The Discipline of Market Leaders (Treacy/Wiersema) ISBN 0-210-40719-1
Information Technology
— Customer databases
— Linking internal & external information
— Knowledge bases built around expertise
Management
— Revenue & ‘share of wallet’ driven
— Rewards based in part on client feedback
— Lifetime value of client analysis
Foxford Services' mission is to excel at customer intimacy
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Database Driven Websites & Training Courses. Building Systems and Sites that work for you.
Serving UK West Midlands, Staffordshire, Shropshire, Cheshire, Derbyshire. Based in Stafford UK.
Foxford Services is a registered member of the UK Web Designers Association (UKWDA). Click here to go to the UKWDA home page. (Image:UKWDA Logo)