Take a step back - and consider why outsourcing might work to your advantage …
Why
outsource? A business cannot succeed as a ‘jack
of all trades, master at none’ ...
A more formal
way of expressing this commonly accepted doctrine
(according to Treacy/Wiersema - see diagram) is
that a business must decide
on one of three paths to market leadership;
All businesses
must maintain minimum ‘threshold’ standards
in all aspects of product development, operations
and customer relations, but should focus
on one for excellence and market leadership.
Therefore, in
order to excel in other dimensions apart from its
chosen path, a business
should choose added-value partners who can
provide a complimentary ‘best fit’ approach
if it wishes to stay focused, yet reach or exceed
threshold skills in other areas.
Source:The
Discipline of Market Leaders (Treacy/Wiersema)
ISBN 0-210-40719-1
“The
companies that outsource successfully are investing
time and resources now in the skills, processes,
resources and governance structures to manage long-term
relationships in uncertain and changing times.”
(Source:Roger Cox
VP IT Management Strategy & Planning Research,
Gartner Group, quoted in Internet Works)
