|
In 2002 Michael F. Corbett & Associates estimated
the global outsourcing spend at 4.44 Trillion US$, over
double that of 1998, and projected 5.10 Trillion US$
for 2003.
Of this, global outsourced spending by companies with
turnover below 12 Million UK£ will rise from 225
Billion UK£ in 2002 to 305 Billion UK£ in
2003
|
| Remember
- successful outsourcing relies on 3 key factors |
| — The
need to specify as completely and realistically
as possible the scope and purpose of the
outsourced activity |
| — The
need to measure the activity and associated costs
as accurately as possible in an ongoing way that
allows the benefit to be measurable to both parties |
| — The
need to build in quality feedback processes
and reward / penalty schemes to at least maintain
and preferably drive standards higher long-term |
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